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Meet the Joint Living Team

At Joint Living, we firmly believe that everyone deserves to live as their authentic selves and feel happy and secure in their environment and community. That’s why we go the extra mile to ensure that our properties offer serene communal and private spaces. Additionally, all our staff undergo DBS checks, and we have safeguarding procedures in place to provide support to any tenant facing difficult situations.

We are committed to fostering an inclusive environment, which is why we provide staff training and share knowledge on LGBTQ+ issues. This ongoing learning practice reflects our dedication to inclusivity and care for our tenants.

Our goal is to provide our tenants with the best possible living experience during their studies. We understand the importance of feeling welcomed and connected, especially for those who are new to a city and may not know anyone yet. To facilitate this, we host social events where tenants can meet us and each other, forming friendships within their community. Additionally, we treat our tenants to a monthly Free Pizza Friday, in partnership with Pizza Pilgrims, encouraging bonding time with their housemates.

 Most of our first-year tenants will stay with us for the full duration of their studies and that is something we are really proud of.

Zoe

Meet Zoe, our Managing Director with nearly two decades of experience in the property market. Zoe is not just another leader; she’s on a mission to revolutionize the student letting’s market, putting tenants at the forefront of everything we do. 

With a vision to enhance the student accommodation experience, Zoe founded this agency with a commitment to thoughtful tenant care. She advocates for tenant rights and constantly seeks ways to improve the living standards of students.

Zoe’s values extend beyond business; she’s a proud member of The Living Wage movement, ensuring that all team members are compensated fairly and treated with respect. Additionally, Zoe serves on the board of local charities, demonstrating her dedication to giving back to the community.

With Zoe’s leadership, we are committed to providing not just accommodation, but a home where every tenant feels valued and supported.

In another life

I’m pretty sure I was a queen

The best piece of advice I’ve ever been given is

Everything is ok in the end and if it’s not ok, it’s not the end

What advice would you give a candidate who wants to join our team at Joint Living?

Be yourself, enjoy it and all ideas welcome

What’s your favourite part of the job at Joint Living?

Not having that sinking Sunday night feeling

Top of my bucket list is…

Japan for the shopping and food

The best way I know how to relax and switch off

Going to my pottery class

Charlotte

Charlotte is our Head of Lettings and Tenant Experience;

With her extensive training as a Mental Health First Aider, Charlotte is dedicated to ensuring the well-being of our tenants and is always available to provide additional support when needed.

Her commitment to putting our tenants first has been instrumental in shaping our approach to student accommodation. Charlotte’s passion and dedication were recognized when she was awarded the title of “Most Dedicated Student Accommodation Businesswoman 2024.”

In addition to her role in tenant support, Charlotte also organizes all our tenant welcome events, creating memorable experiences for our residents from day one. Her creative flair extends to our social media presence, where she showcases the vibrant community spirit of our properties.

In another life I’m pretty sure I was

A Dolphin because I love the water

The best piece of advice I’ve ever been given is

You get one shot at this thing called life, make the most of it.

What advice would you give a candidate who wants to join our team at Joint Living?

Be yourself and get stuck in

What’s your favourite part of the job at Joint Living?

The people, the variety, and the fulfilment I get from my role

Top of my bucket list is

Swim with Great White Sharks.

The best way I know how to relax and switch off?

Go to my art club and get creative.

Dan

At the heart of our property management operations stands Dan, our Head of Property Management. With a wealth of experience and a deep understanding of our portfolio, Dan is the go-to person for all things related to ensuring our tenants’ comfort and satisfaction. His dedication to providing top-notch support and responsiveness to our tenants’ needs is unmatched.

Dan’s passion lies in making sure that every resident feels at home and enjoys their living experience to the fullest. Whether it’s addressing maintenance issues promptly or brainstorming innovative ways to enhance our students’ living environment, Dan is always on the lookout for ways to elevate the quality of the properties.

But Dan doesn’t work alone. He’s supported by Teresa, a crucial part of our team. Together, they form a dynamic duo, ensuring that every maintenance request and concern is swiftly dealt with through our convenient tenant app. With their combined expertise and unwavering commitment, our tenants can rest assured that they’re in good hands.

In another life, I’m pretty sure I was

A Golden Retriever because I like to help, chase balls around a golf course and enjoy a good hug!

The best piece of advice I’ve ever been given is? 

Always be honest to others and yourself.

What advice would you give a candidate who wants to join our team at Joint Living?

Always knock before entering a bedroom!

What’s your favourite part of the job at Joint Living?

Being the landlord and the agent giving us the ability to truly help students and make their living experience a great one!

Top of my bucket list is?

Go to Antarctica to experience a place that’s so far from everyday life.

The best way I know how to relax and switch off?

Playing golf because it allows me to switch off from daily stresses and reset.

Pete

Pete is the maestro of our finances, orchestrating precision and ensuring we dance in perfect compliance with every rule in the book. He’s the guardian of your deposits, ensuring they’re safely protected with MyDeposits. 

Need a beacon in the maze of financial decisions? Pete’s your guiding star, ready to illuminate the path with expert advice whenever you need it.

Crossing paths with him sometimes means your rent’s taken an unexpected detour into the realm of fashionably late! But don’t worry chat to him, he’s actually human!

In another life, I’m pretty sure I was…

Honk Kong Phooey.

The best piece of advice I’ve ever been given is

A problem shared is a problem halved.

What advice would you give a candidate who wants to join our team at Joint Living?

Smile you’re gonna love it.

What’s your favourite part of the job at Joint Living?  

Supporting students with financial planning.

Top Of my bucket list is

A bottle of 1968 Barolo Reserva Speciale Seralunga d’Alba

The best way I know how to relax and switch off?

Hit the beach

Teresa

Teresa is valued member of our property management team, working alongside Dan to ensure our residents receive top-notch support and service. With a keen eye for detail and a passion for tenant satisfaction, Teresa plays an important role in addressing maintenance issues promptly and efficiently through our tenant app.

Her dedication and proactive approach makes her an invaluable asset to our team. Whether it’s coordinating repairs, answering inquiries, or assisting with day-to-day operations, Teresa’s commitment to ensuring a seamless living experience for our resident’s shines through in everything she does.

As a graduate of Brighton University, Teresa came to the city of Brighton 6 years ago,Teresa is an invaluable asset to our team and a trusted source of support for our students.

In another life, I’m pretty sure I was…

A red panda because i love climbing and sunbathing. And being in the forest.

The best piece of advice I’ve ever been given is…

Look after yourself first then help others.

What advice would you give a candidate who wants to join our team at Joint Living…?

Just be yourself and have fun. There are calm days and there are busy days but we all help each other out

What’s your favourite part of the job at Joint Living…?

Helping people in their daily basis, just such a rewarding thing to do

Top of my bucket list is…

Try the best bath house in Japan and festival in Thailand

The best way I know how to relax and switch off is…

Being in nature, reading and bouldering.

Katie

Meet Katie, a valuable member of our Lettings Team based in Bath & Bristol. With a rich background in hospitality and lettings, Katie brings a wealth of experience to our team. She is deeply passionate about our houses and understands the importance of creating a warm, welcoming, and comfortable environment for our tenants.

Born and raised in the West Country, Katie has an intimate knowledge of the cities of Bath and Bristol. Her familiarity with these vibrant locales allows her to showcase our houses with confidence and enthusiasm. Katie is eager to introduce you to the unique charm and appeal of our properties in both of these great cities.

Whether you’re searching for your next home or looking to let your property, Katie is here to guide you every step of the way.

In another life, I was

A well looked after cat.

The best piece of advice I’ve ever been given is

Change is inevitable, expect and embrace it.

What advice would you give a candidate who wants to join our team at Joint Living?

Enjoy the variety of people you will meet, they will all be on a journey and they all have a story to tell.

What’s your favourite part of the job at Joint Living?

Being part of a happy, caring, enthusiastic and supportive team.

Top of my bucket list is

Disney World to ride the rollercoasters and replacing my old shed with a shepherd’s hut.

The best way I know how to relax and switch off?

Cooking something delicious from scratch then settling down to watch tv with my rescue cat Margaret Maple.

Sophia

Sophia is another valued letting team member who can help any new students with any questions on the city, Uni and general student life. She is a professional cheerleader and studying Forensic Criminology.

In another life

I’m pretty sure I was living my best life .

The best piece of advice I’ve ever been given is

Everything happens for a reason

What advice would you give a candidate who wants to join our team at Joint Living?

Be yourself, work hard and have fun!

What’s your favourite part of the job at Joint Living?

The team

Top of my bucket list is…

Skydive

The best way I know how to relax and switch off

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